US-based Medical Therapy Company Eliminates Hurdles of Business Integrations with Odoo

Client Name

Theradome
Country

United States
Industry

Healthcare
Technology

Odoo Erp
Project

Odoo Implementation
Current Odoo Version

v12e
Tenure

Feb 2018 - Present
User Licenses

20

Theradome, a medical therapy company located in Silicon Valley, is focussed on developing and manufacturing advanced Laser Phototherapy (LPT) devices – Laser Helmets for treating hair loss and boosting hair growth. Theradome, an USA manufactured with FDA cleared laser hair growth device for men and women, is an award winning brand for the 2018 Laser Hair Restoration Treatment of the Year!

Theradome was relying on Odoo Online with its direct developer support and were dependant on multiple third-party applications. With the phenomenal growth of the business and with the due diligence of the Odoo Online, they had to streamline and expand the existing system since it didn’t have the complete business requirement. Hence, Theradome was looking for a cost effective implementation partner who could provide solutions for their business operations.

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The Problem

Theradome, being into the manufacturing and ecommerce industry for quite a while, had faced several challenges in Supply Chain Management – the lack of traceability and connectivity of data scattered in multiple systems.

Initially they relied on multiple SAAS based systems and as the business experienced phenomenal growth, they realised the importance of having their own Supply Chain Management using Odoo. Now they are ready to do the customisation to meet the business requirements like :

Integrated eCommerce System
Managing entire Supply Chain
Integrated Logistics Solution with multiple vendors
Portal Management for Customers and Vendors
Payment Gateway Integrations
Third Party API Integrations
After Sales and Service / Post Sales and Support

They realized the importance of migrating to a highly customizable and enhance-able model – Odoo Enterprise.

There was no epicentric system that could manage flexibility to customise integrate with multiple third party applications
Relied more on manual reporting and tracking of data on excel sheets which led to Lack of Transparency, Duplication and Loss of data
Solidifying multiple verticals into a unified portal
eCommerce integration wasn't effective
Supply chain management was one of the most complicated ever!!! Impossibility to bring/use of the business enhancement through systematic patterns

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The Solution

Theradome selected PPTS India Pvt. Ltd. – as their Odoo Implementation Partner in India for their business requirements.

First of all, there were many integrations that were unified to a single system in Odoo ERP which slashed off their manual efforts. Added to that, considering the Odoo feature enhancements, clients opted for the Odoo migration from Odoo v10 to v12 with PPTS.

eCommerce Integrations with Odoo : Built an eCommerce system which is integrated with multiple third-party tools to make it SEO-friendly

Supply Chain Management : Very crucial factor of the eCommerce industry. Being in the eCommerce sector, it was chaotic when they couldn’t ease out the supply chain processes from Order to Delivery followed by the Service. It was all simplified with this solution that was all unified within Odoo.

After Sales in Odoo : Seamless management of the after sales process like Warranty Management, Customer Service, Replacement, etc made their system more.

EDI integration with Odoo : One of the most simplified yet trending of the time that helped them simplify their paperworks to a large extent yielding a hassle-free experience.

These are just a very few of the modules/projects that we have worked with Theradome. The list goes on; With this, they saw how the manufacturing and ecommerce can go hand in hand easily managed using a common platform with a consistent and personalized experience.

The Result

With a successful Odoo ERP implementation and integration process, the multiple work systems of the Silicon Valley Company procured big peaks with the ease of streamlining the business operations by centralizing the pool of data.

Business Processes Rediscovered - Leveraged Business Growth
Ease of handling a unified system for multiple processes
Sales increased by many-folds ; Happier Client!

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Client Speaks

Mr.Mike Reed says

The Supply Chain (SCM) Strategy & Operations Leader of Theradome

We at Theradome, originally purchased Odoo via Odoo North America, and implemented the solution. We were looking to monitor all our processes in a single platform which wasn’t possible using inbuilt Odoo service.

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